Contact centers are facing some extreme changes in the current climate. Call center agents have been working with new technologies that improve ease of access to call logs, notes, and other data, but team leaders often suffer from a lack of transparency from above. This has become more evident as HR departments have started managing
You’ve tried all the quarantine favorites: making bread from scratch, movie marathon-ing, and zooming all of your friends and family. Repeatedly. You’ve been knitting, video gaming, and learning to cook salmon in forty different ways. You’ve re-watched YouTube videos from your past, do a full listen-through of eighteen classic rock albums, and you even downloaded
Job growth in the biotechnology field is expected to be at least 7 per cent over the next decade. There are many jobs in this field, and not everyone is in the lab or behind a lectern in academia. For would-be process development scientists the career path is about education, developing the right skills set,
Here we are again, another wedding season has passed and most of us are still hunkered down inside. Well, if you are like the many who have recently become engaged, do not fret, you can take your own engagement photos without the help of a professional. You will end up saving hundreds of dollars and
When you are a homeowner, it may seem like you have new renovation ideas all of the time. It can be tempting to renovate or add new technology to your home. You may also feel better with a modern security system. With the touch of a keypad, you can keep your home and family safe.
Many people find it hard to let go of old things. Whether due to sentiments or financing, many are addicted to hoarding old goods. It could be a pair of socks, an old product of Apple, or even a pickup truck; some can’t seem to let go. In the case of trucks, there’s certainly a
Male enhancement often seems like a pretty cut-and-dry topic. After all, how complicated can the penis be? While you probably know a few things about penis size, sexual performance, and your libido, there are sure do be facts about your penis that you’ve never considered before. From achieving a harder erection to the efficacy of
CBD oil capsules are only growing in popularity. As the United States’ Food and Drug Administration (FDA) continues to review the benefits of CBD, it’s apparent that CBD products tend to fly off the shelves. An extract from the hemp plant, CBD differs from THC since it doesn’t get you “high.” CBD oil has a
Let’s be honest: Everyone is wondering how to keep cool this summer. Settling yourself in front of the fan is an idea or hoping that a seven-year-old air conditioner in the living room window will still blast super cold air once again. It can be challenging trying to keep the house crisp when its a
If your dream is to make a living as an online entrepreneur, you’re not alone. In 2019, eCommerce sales hit $3.5 trillion, and sales are projected to hit $4.9 trillion by 2020. In the United States alone, eCommerce is responsible for over 10% of retail sales—a number expected to grow by nearly 15% each year. For
In a typical year, there will be six hurricanes that develop. The volume of hurricanes and the severity of the storms have been increasing for the last four decades. In 2005, Hurricane Katrina claimed 1,833 lives and affected people in several states. In the United States, the average cost of hurricane damage is $21.6 billion per storm. Hurricanes can be deadly and expensive,
More than one million people are living in nursing homes in America, which means it’s likely that a family member of yours will need to find a home at some point. Before you put your parent or grandparent in a nursing facility, make sure you understand what nursing home abuse is and what you can do about